It's not easy to admit as a full-service marketing agency, but the harsh reality is that many people hate ads. Trust us, we get it. You think we don’t skip the 30-second YouTube ad as soon as we get the chance? While the success of advertising isn't debatable, there are times when less intrusive methods can build more trust and resonate with certain audiences.
For accountants, there’s nothing more important in attracting and retaining clients than building trust and demonstrating expertise. That’s where content marketing comes in.
Instead of interrupting your audience, content marketing works by engaging them with helpful, valuable, and relevant information –– at the exact moment they need it.
Before we discuss the top content marketing strategies accountants can use to establish authority, connect with clients, and grow their firms, it’s important to remember that not all of these will suit your accounting firm. So, consider which of these strategies are feasible to implement, from blogs to webinars to social media and more.
Over the years, we’ve written many blogs highlighting the latest marketing trends that can help your business. This is not one of those blogs. Why? Because content marketing isn’t just a trend; it’s a necessity.
As an accountant, you're in a unique position to offer insights on topics like tax planning, financial management, and regulatory compliance — subjects that people actively search for online. By producing content that addresses these topics, you can:
A well-written, informative blog is one of the most effective content marketing strategies a business can implement. Not only is it effective in its purpose, but it’s also one of the most cost-effective ways to showcase your expertise and provide value to your audience. Blogging helps accountants explain complex topics in simple terms, positioning your firm as an authority while addressing the most common questions your clients have.
Start by identifying the financial pain points your target audience faces. Whether it’s navigating a new tax season or understanding deductions, you can create posts that resonate. For example:
By answering these questions online, you’re meeting clients where they are — searching for solutions. It’s not enough to create a blog; you have to keep up with it. Consistency is key, so aim to post at least one blog per month. Over time, these posts will create a library of valuable content that enhances your website’s SEO and builds trust with your audience.
While blogs provide quick insights, whitepapers and guides allow you to dive deeper into critical financial topics. These resources are ideal for prospective clients looking for thorough, actionable advice.
Whitepapers can cover topics like:
These in-depth resources are perfect lead magnets –– content your audience finds so valuable they’re willing to exchange their contact information for it. Think about it: When someone downloads a guide, they’re essentially raising their hand to say, “I need help with this.” That’s your chance to provide the information they’re looking for and make a lasting impression.
Pro tip: Make sure your whitepapers are visually appealing by including charts, infographics, and case studies. The last thing a reader wants to look at is an endless block of copy that will most likely lose their attention. Since conversions are more likely when it comes to whitepapers and downloadable content, make sure you end with a strong call-to-action (CTA).
Video marketing is gaining traction across industries, and accounting is no exception. Videos offer a dynamic and engaging way to simplify complex topics, such as tax filing or financial planning. It’s also a good idea to collect a list of common questions that existing and potential clients ask about and consider creating explainer videos to address them.
You can also produce videos that humanize your firm, such as a “Meet Our Team” series or client success stories. For instance, a video showcasing how you helped a client save thousands during tax season is far more impactful than text alone.
We’ll talk about social media later, but it’s important to post your videos on platforms like YouTube, LinkedIn, and Instagram rather than just having them live on your website. Remember, reach your audience where they are. Use captions for accessibility and keep the content concise — two to five minutes is often ideal for educational videos.
Email newsletters are a fantastic way to maintain regular communication with your clients and prospects. By curating valuable content, you remind your audience of your expertise and keep your firm top-of-mind.
What to Include in Your Newsletters:
For example, a January newsletter might feature tips for getting organized for tax season, while a July edition could focus on mid-year financial checkups. Including seasonally relevant content ensures your audience finds your newsletters helpful rather than intrusive.
Use platforms like HubSpot to design professional-looking newsletters and track metrics like open rates and click-through rates.
Don’t just talk to your audience –– talk with them. Social media platforms like LinkedIn, Facebook, and Instagram offer unique opportunities to hold ongoing conversations with your audience. While LinkedIn is ideal for professional updates and networking, platforms like Facebook and Instagram allow for a more personal connection with your audience.
On LinkedIn, share blog posts, whitepapers, and updates about regulatory changes. Complex posts can position your firm as an informed leader in the field.
On Instagram, you could post:
Engage with your audience by responding to comments and questions, and use hashtags like #TaxTips, #FinancialPlanning, or #SmallBusinessFinance to expand your reach. To make things easier, build a social media content calendar before the month starts.
As an accounting firm, you’re asking someone to trust you with their finances, so it may take more than some self-advertising to win over a potential client. That’s why it’s important to share client success stories and real-life examples that show how you can positively impact their business.
For instance, you could write a blog post titled, “How We Helped a Local Business Save $20,000 in Taxes Last Year,” or create a video where a client shares their positive experience working with your firm.
These stories should outline:
Include testimonials or quotes from clients to add authenticity, but make sure to always seek permission before sharing client details.
To ensure your content marketing efforts are effective, track key performance indicators (KPIs) such as:
Use tools like Google Analytics, SEMrush, or HubSpot to monitor your performance and adjust your strategy as needed.
Content marketing is an invaluable tool for accountants looking to build their reputation, attract new clients, and deepen relationships with existing ones. By leveraging blogs, videos, and other forms of content, your firm can position itself as a trusted resource for financial advice.
Remember, consistency is key. The more valuable content you provide, the more your audience will see you as their go-to expert.
Ready to elevate your accounting firm’s content marketing game? Start small, track your progress, and watch your efforts pay off with Palo Creative.